What working parents and carers say...
We judge ourselves by the feedback we receive from you
"I needed a nanny while my nanny was on holiday - the service provided was excellent and professional."
"I suffered an illness that required basic care, the service gave peace of mind to myself and my family as I live on my own."
"I didn't know this benefit existed until I needed help providing care for my dying father whilst his wife had a well needed short break. The quality of the care and service was excellent. The carers were kind, considerate and reassuring. My father found them very helpful and it gave his wife the confidence to go away for a break. All of this while I had to be in NY with work..."
"This is one of the best benefits available, it helps both me and my elderly father who is 85 to be there when I sometimes can't as I am working 50 miles away. This benefit takes the worry away and offers him comfort also, I thoroughly recommend the service."
"This benefit takes the stress of juggling work and childcare away. The childminder was fantastic. She took my two boys who are 12 and 10 out in the morning and then planned activities in the afternoon."
"Having access to high quality childcare and not having to worry about what to do when our childcare option fell away was a huge relief and allowed me to get on with my work."
"The Emergency Childcare is an excellent option to fall back on - when nursery or childcare provider is not available. It is most valued by us, as we don't have any family living nearby in London."