What working parents and carers say...

"This service is a huge benefit to me, to be able to arrange reliable and safe emergency childcare so easily relieves what would normally be a big headache - many thanks!"

"It gave me peace of mind that my father was receiving care when he needed it. The fact that it was an employee benefit made him more willing to accept the help. Once received he quickly reached a decision that he needed a permanent care arrangement in place and that is now working very well. "

"It is an easy to use, the facilities are top notch and it has saved me having to take time off work several times. The best thing is that if my regular babysitter is ill or unavailable, I am safe and secure in the knowledge that my son is well looked after and happy."

"I would usually have to take a days holiday if my usual childcare arrangements failed and I would feel like I had let down my employers. This service allows me to feel like having children does not impact the level of service I can offer and that I can offer the same service as employees that do not have the responsiblities of children."

"I use this as a peace of mind service. My child's pre-school was closed for 3 weeks over Easter, whilst my other 2 were still in school. I wouldn't be able to take 3 weeks off work so I used the childcare to enable me to get to work without having to let anyone down, my son had a fantastic time and came back exhausted and ready for bed each day, which was great all round!!!"

"For unexpected changes to your usual childcare arrangements this service is fantastic. I knew I would require the service a week in advance, which enabled me to visit the nursery and meet the staff. The emergency care team really work hard ensure that adequate cover is provided."