What working parents and carers say...
We judge ourselves by the feedback we receive from you
"I needed a nanny while my nanny was on holiday - the service provided was excellent and professional."
"We used Emergency Childcare for the first time when our usual nursery was closed for the day for training. Although we were initially nervous beforehand about leaving our daughter with a stranger, our minds were immediately put at rest when the nanny arrived. She was friendly and professional and had a lovely manner. She engaged in fun activities with our daughter throughout the day and even cooked a homemade lunch for her. The nanny also sent us text updates during the day to let us know how things were going. This meant that we could get on with our working day without worrying and didn't need to take an extra days holiday. This is a great service and I would highly recommend it."
"The emergency nanny enabled me to get on with remote working while feeling comfortable that my daughter was in excellent care. I could hear my daughter giggling and laughing and knew she was in excellent hands. I have no hesistation in using Emergency Childcare again. It saved me having to take a day off work and gave my daughter a lovely day."
"Emergency Childcare allowed me to quickly find professional, reliable and trustworthy childcare when a family emergency left me without my regular nanny at very short notice and allowed me to go to work with little disruption. Would definitely recommend the use of this service in a similar circumstance."
"If parents are caught short and don't have childcare, and are uncomfortable leaving their children with carers they don't yet know, the nanny service is perfect if you can work from home on such a day. I used it to enable me to continue working while at home, while also being around in case my child found it difficult to settle into the new carer. Once I and my child have gotten to know a nanny, I've then been able to have the same nanny booked for the following days without me needing to be there."
"It was my first time using the service and it was extremely easy and stress free process to book a nanny. She arrived promptly and immediately build a rapport with our young children. We were comfortable leaving them in her care within a very short space of time. It is worth booking extra time at the start of the booking to do a handover. It surprising how much information you have to impart!"
"I really appreciate the call I get after making the booking to provide a bit of background on the nanny. It's very reassuring to have a conversation with the nanny in advance. I have used Emergency Childcare twice now and it has been faultless both times. I will not hesitate to use the service again. It provides me with a failsafe so I know I can meet my work committments no matter what happens at home."