What working parents and carers say...

"The emergency childcare service enabled my husband and I to both fulfil work commitments in a low stress way. The Nanny arrived when she was meant to, my son (1 year old and poorly) took to her and she was generally helpful and polite, even offering to do some washing during my son's naps.

We have since been told by various people in our village that they bumped in to her taking our son for walks and she was friendly and he was obviously happy."

"Seemless and efficient process, excellent quality of nanny care provision, I would have no hesitation in recommending the service to other."

"Excellent backup care - I have phoned each time at literally the last moment (i.e. 10 to 5 for a placement at 8 or 9am the next day) , and every time have had confirmation within 1-2 hours. Really helps to reduce the stress of a working single mother to know there is support in an emergency!

Staff realy friendly and helpful. And nanny's have been excellent!

It was really helpful to have the tax liability/situation explained where I was requiring a nanny just for one day (i.e. paying nanly <£126) - wish I'd known about this before, and more likely to use your service in future now that it will not be quite so expensive!"

"I would not hesitate to use Emergency Childcare again and to recommend it to others. We secured a replacement nanny in no time at all and the nanny provided was excellent. Everything was very straightforward. The whole process was incredibly straightforward and very valuable to us. We found ourselves "between nannies" for three weeks and Emergency Childcare saved us from having to take more time off ourselves. We were very grateful that MFC was able to provide the same nanny for the full two weeks and also that the nanny was able to come round briefly beforehand to discuss arrangements."

"Easy to use service, have had to use it a number of times this year had different nannies - each of which were amazing and brilliant with the children. I booked in advance as my childminder advised me beforehand that she wasnt available so was able to speak to the nannies before they came out. All minders are vetted and qualiifed & you get details of the nanny before hand to check if you are happy with them. Brilliant service, great nannies..."

"Excellent service and really happy with the Nanny that arrived. I was nervous about using the service at first, as my son has special needs, but couldn't have been happier with the Nanny who arrived. She was excellent. Will certainly be using the service again if circumstances arise. So easy to make the booking. Excellent customer care."